Chatbot

                                        CHATBOT

What is a Chatbot?

A chatbot is a software application which is used to conduct an online chat conversation via

text through Mobile apps , websites or through telephone. A Chatbot is mostly defined as

the most advanced and promising expressions of interaction between human and machines.

There are various programs available by which you can make a chatbot easily just by following some steps and implementing it.

What are Chatbot used for?

The evolution of AI in the last few years has made a growth in adoption of chatbots by companies. Many large companies are using this chatbots to make a great startups offer great support to their companies . Large companies such as Facebook telegram uses this technology.

The main uses of chatbots are :

Customer Service

It helps many company in customer service to provide the service faster so that there customer did not wait for a long reply to ensure that there problem can be solved faster as fast as possible so the chatbot are used to ensure customer services.

Build Trust

It builds trust between the company and customers as a customer want that anytime they need help they can message and get a fast reply to their problems this will build the trust between company and customers which can be achieved by using a chatbot.

Assistant 24/7

It is used as a assistant in many businesses for example when you try to contact through chat to a company it automatically sends you a reply in few seconds It is just with the help of a chatbot developed by the company just to ensure customer the fastest service they can.

There are many programming languages by which you can make a chatbot some of them are Python, C++, PHP, Ruby, Java and many more.